Refund & return policy

Return Period

  • Standard stock products may be returned within 14 days of receipt.
  • When returning, please state the reason for the return by sending an email to info@ceemo.eu, along with confirmation that the product has been returned to us.

Return Shipping Costs

The return costs are the responsibility of the customer.

Non-Returnable

The following products are not eligible for return:

  • Items that have been cut to size.
  • Products that have been custom-made.
  • Products that are not resalable due to use, damage, or lack of original packaging.

Conditions

  • The product must be returned in its original condition.
  • Returns that do not meet the conditions may be refused.
  • We aim to refund the returned product within 30 days.