Refund & return policy
Return Period
- Standard stock products may be returned within 14 days of receipt.
- When returning, please state the reason for the return by sending an email to info@ceemo.eu, along with confirmation that the product has been returned to us.
Return Shipping Costs
The return costs are the responsibility of the customer.
Non-Returnable
The following products are not eligible for return:
- Items that have been cut to size.
- Products that have been custom-made.
- Products that are not resalable due to use, damage, or lack of original packaging.
Conditions
- The product must be returned in its original condition.
- Returns that do not meet the conditions may be refused.
- We aim to refund the returned product within 30 days.